Aircomplus Reviews and Plans

Aircomplus is a telecommunications provider HQ in Scarborough, Ontario. Aircomplus offers unlimited downloading and uploading on a no-contract basis. Aircomplus Internet is only available in Ontario.

Aircomplus DSL package checks in at $39.95 with unlimited data usage, download speeds of 6 Mbps and upload speeds of 800 Kbps. This package is similar to a package offered by, for example, Altima Telecom. Everything, but the price, the speeds to the data usage is identical. Therefore, this plan is definitely worth putting on your checklist when shopping around.

Their most basic hi-speed cable package comes in at $44.95 with unlimited usage, download speeds of 10 Mbps and upload speed of 1 Mbps. The Cable Internet top of the line has blasting fast 250 Mbps download and 20 Mbps Upload with a wallet wrecking cost of $299.95 per month.

Gonevoip found the Aircomplus website fairly well organized. The website gives the appearance of a growing company. But upon calling them to inquire on more details on their service, we were greeted by very rude customer service rep, it took a very long time for them to successfully answer our simple questions such as what provinces they serve and if there was an activation fee. After some ten minutes, we finally got the answer (after being transferred twice!). There is an activation fee of $100 and a $65 modem charge. The question is if it is this hard to find out what province they serve, what happens when there is an actual problem?

Overall, this is a difficult company to judge. Their DSL package at $39.95 definitely makes them worth considering. But a rocket high activation fees and extremely poor customer service left a bad taste in our mouths. While you should never rule a company out due to one bad customer service experience, we actually called them twice. Both times left us hesitant to ever call again.

Features

Web Email Access:
Online Chat Support:
Feature 24x7 Support:
Unlimited Bandwidth:
Own Modem:
Rent Modem:
Combo Wireless Modem:
Fixed IP Available
DHCP IP
Extra Protection Plan
DSL
Cable
Email Accounts