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May 7, 2013	Review Helpful? 0 Yes No 0
Submitted by:	kirk (canada , ON)
losing phone service due to major misinformation from one of their agents this is my first time doing this. Here i go. I called their office a few days before the end of april to make a payment with a prepaid card as i always do. I asked to speak with ann in accts. She is the best agent of any company i have ever done business with. She was not there. I spoke to a john. Advised him of my readiness to make payment with a prepaid cc as i always ddo before the end of the month. He said no i am fine no payment needed now. I reiterated this fact to him several times. He confirmed im ok. So to his information i used the prepaid cc ford groceries. Jus this morning while at wok started to use my phone. Said it wasnt working. I also cannot call them back cause ey interrupted my service. I emailed four time with no contact at all. Im on a very strict budget with cut hours at work. Lucky to still have my apt and not be out on the street. Neways now witghout a phone. I may lose my job. The service is called magic number and i am only receeeiving minimum wage. Tks.
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