Author - Alex

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Google Plus adds VoIP Calls Support

Google has released VoIP calls for their Google+ Hangouts, but for the moment is only available to iOS users. Looks like Android users will have to wait until Android 4.4 (KitKat) is out.  KitKat will ask users to select an SMS application, possibly adding the foundation so Google+ Hangouts incorporates SMS/MMS support. The VoIP calling support in Hangouts...

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The Best VoIP Apps When Traveling

It has become increasingly popular the use of Smartphone apps, known as dialer apps to make phone calls. In part that is due to the increasing popularity of Facebook’s Messanger app that now includes VOIP (Voice-Over IP) calling and the ever-popular Skype or WhatsApp. The utilization in itself is in fact just a further confirmation the Smartphone has...

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Avaya Phones for Business Users

If you’re in the market for a new PBX system for your business, you may want to consider the new Avaya offerings. These include the 9500 series from the company, which are all digital. They are also sold under the name Avaya one-X. These phones are designed as desk phones and work with the 7.0+ version of Avaya IP Office and IP Office Partner versions...

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The Truth About Unlimited Calling

It has become common to use the term Unlimited Calling (or unlimited data for Internet) BUT is it truly unlimited? What’ve seen is that in the majority of the cases in the term of service there is a clause reserved for fair utilization and in there is spelled out the actual limits. With that said it’s fair to understand VOIP Providers have a reason to...

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We don’t need Verizon.. we’ve got VoIP!

As we approach the inevitable end of summer we are learning of another inevitable reality; that Verizon after all that buzz may not be coming to Canada after all. Much of the summer we heard of the plans Verizon had by acquiring Wind and possibly Mobilicity, if we are to believe media reports.., of entering Canadian telecom space. The usual suspects;...

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Call Centric Announces Canadian DID Expansion and FREE Porting

For all of you who were waiting for this announcement, the wait is over. It’s official Call Centric announced on July the 3rd they have available numbers in all Canadian provinces and territories. In addition Call Centric announced they are waiving the number portability fee for Canadian customers, which is a $25 waived. So if you had been thinking to...

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Troubleshooting VoIP Problems: Packet Delay

There are a number of issues arising from network connections that affect the VoIP user experience. Of these, packet delay has the most perceptible effect on user experience. Delays result in high latency – defined as the amount of time a packet takes to reach its destination – which then causes echo and/ or feedback. Voice call quality is...

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Xerox and babyTEL keeping Fax alive

In this time and age, one has to wonder who is using faxes? Well, there’s plenty of use in the business-2-business world. For example, Realtors, mortgage brokers, and insurance brokers keep using them. That may be enough to keep Montreal based babyTEL established a longterm partnership with Xerox Canada to bring internet faxing to those customers that...

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How to Stop Unwanted Phone Calls in Canada

Believe that by now we all been there, with those 2 pm Telemarketing calls. When we used to have a non-VoIP landline we would get up to 10 unwanted calls a day. So long for the do-not-call list..! Now fast-forward to today and we are using a VoIP based Phone landline (Phone Power) one of the very neat features is called Block List.  Let me tell you...

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Cheap Long Distance Calls to China

VoIP technology makes it easier than ever before to make international long distance calls to China. Today we’ll compare the rates of some of our long-distance and residential providers against the traditional Canadian telecom providers. Provider Landline Rate Mobile Rate Connection Fee Localphone 1.2 cents 1.2 cents $0 Skype 1.9...