Now that fall is around is a good time to look at how we could tighten the budget a little bit and see how we could be saving more dollars; more so when kids are back school and the extracurricular activities quick-in. Every dollar saved makes a difference right? check out the table below looking at the traditional providers vs VoIP providers. Who’s...
Author - Alex
Google Plus adds VoIP Calls Support
Google has released VoIP calls for their Google+ Hangouts, but for the moment is only available to iOS users. Looks like Android users will have to wait until Android 4.4 (KitKat) is out. KitKat will ask users to select an SMS application, possibly adding the foundation so Google+ Hangouts incorporates SMS/MMS support. The VoIP calling support in Hangouts...
The Best VoIP Apps When Traveling
It has become increasingly popular the use of Smartphone apps, known as dialer apps to make phone calls. In part that is due to the increasing popularity of Facebook’s Messanger app that now includes VOIP (Voice-Over IP) calling and the ever-popular Skype or WhatsApp. The utilization in itself is in fact just a further confirmation the Smartphone has...
Avaya Phones for Business Users
If you’re in the market for a new PBX system for your business, you may want to consider the new Avaya offerings. These include the 9500 series from the company, which are all digital. They are also sold under the name Avaya one-X. These phones are designed as desk phones and work with the 7.0+ version of Avaya IP Office and IP Office Partner versions...
The Truth About Unlimited Calling
It has become common to use the term Unlimited Calling (or unlimited data for Internet) BUT is it truly unlimited? What’ve seen is that in the majority of the cases in the term of service there is a clause reserved for fair utilization and in there is spelled out the actual limits. With that said it’s fair to understand VOIP Providers have a reason to...
We don’t need Verizon.. we’ve got VoIP!
As we approach the inevitable end of summer we are learning of another inevitable reality; that Verizon after all that buzz may not be coming to Canada after all. Much of the summer we heard of the plans Verizon had by acquiring Wind and possibly Mobilicity, if we are to believe media reports.., of entering Canadian telecom space. The usual suspects;...
Call Centric Announces Canadian DID Expansion and FREE Porting
For all of you who were waiting for this announcement, the wait is over. It’s official Call Centric announced on July the 3rd they have available numbers in all Canadian provinces and territories. In addition Call Centric announced they are waiving the number portability fee for Canadian customers, which is a $25 waived. So if you had been thinking to...
Troubleshooting VoIP Problems: Packet Delay
There are a number of issues arising from network connections that affect the VoIP user experience. Of these, packet delay has the most perceptible effect on user experience. Delays result in high latency – defined as the amount of time a packet takes to reach its destination – which then causes echo and/ or feedback. Voice call quality is...
Xerox and babyTEL keeping Fax alive
In this time and age, one has to wonder who is using faxes? Well, there’s plenty of use in the business-2-business world. For example, Realtors, mortgage brokers, and insurance brokers keep using them. That may be enough to keep Montreal based babyTEL established a longterm partnership with Xerox Canada to bring internet faxing to those customers that...
How to Stop Unwanted Phone Calls in Canada
Believe that by now we all been there, with those 2 pm Telemarketing calls. When we used to have a non-VoIP landline we would get up to 10 unwanted calls a day. So long for the do-not-call list..! Now fast-forward to today and we are using a VoIP based Phone landline (Phone Power) one of the very neat features is called Block List. Let me tell you...