bluArc Reviews and Plans

bluArc is a fairly old contestant in the telecommunications industry and has certainly made its mark across North America. Having been founded in 2005 BluArc, they quickly rose up the ranks to be a top service provider for hosted business phone. They now target business owners to provide quality service with state of the art equipment and network! BlueArc’s headquarters can be found at 883 Boyd Avenue Suite 300 Ottawa, Ontario K2E 2E2 Canada. 

After having spent a fair amount on BluArc’s website we came to the conclusion that BluArc may perhaps be one of the priciest service providers across Canada. With just three extensions bluArc’s “TrueConnect” plan charges a monthly bill of $29.95 per line! This is mindboggling considering the competition out there which has plans as low as $15.00 a month! For example, RingCentral's business plan costs clients only $19.99 a month per user! BluArc’s minimum amount of extensions provided however is; three. This plan also allows you to choose from a long list of features that include fax to email, enhanced voicemail and many others free of cost!

bluArc also allows clients to choose from a wide variety of phones at their respective price. The “standard phone” provided by bluArc is free! There were no clear indications as to whether this plan included an internet subscription as well or not. Upon contacting a BluArc representative numerous times, we were told that we should be getting a call from the sales department for more information. To this day Gonevoip has not received a call in over a year now!

Another disappointing aspect of bluArc’s website is that there is no concrete online ordering. Rather booking a call with a sales representative depicted as a "Team Member" Mentioning order now to later get a call from a Salesperson is a typical tactic Gonevoip has seen to upsell. A few questions are asked, and on the basis of these answers, a large sum of money is provided to you which just happens to be your “estimated” monthly bill. 

The upside to bluArc is that it does offer proper smartphone integration and a mobile app that is available for the iOS and Android platforms. Nonetheless, this isn’t enough to excuse the fact that not enough information is provided on the website to make a solid decision!

To conclude, GoneVoIP feels that bluArc left potential customers in the dark, particularly when we tried to extrapolate more information about their services. There is somewhat a list of features, though how about a list of international calling, or perhaps a brochure that includes all of these things and more. However, nothing of the sorts.

Features

Fax Capabilities
Fax to Email
Multiple Users:
Toll Free Numbers:
Web Management:
Area Code Selection:
Smartphone App:
Conference Calling

Call Blocking
Conference Calling
Fax Capabilities
Fax to Email
Call Forwarding
Call Hold
Call Transfer
Music Hold
Caller ID Name:
Call Waiting:
Web Management:
Do Not Disturb:
Multiple Users:
Area Code Selection:
Extra Number:
Toll Free Numbers:
BYOD:
Desktop App:
Smartphone App:
Enhanced VoiceMail:
VoiceMail to Email:

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