VoIP, Voice over Internet Protocol, is the use of telecommunications over data resources. VoIP is fast becoming the new standard for businesses of all sizes. There are two main ways to accomplish VoIP for your business. Hosted PBX services are most commonly used by small and medium businesses because of the substantial cost savings associated with...
Category - The Business Phone Blog
Reading through our Business Phone Blog, you will find what you need when it comes to buying or updating your business phone service. Our goal through our blogs is to insightfully guide you through choosing, buying, and ultimately improving your business communications.
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Winnipeg Goes VoIP!
The City of Winnipeg is going VoIP and by doing so the Winnipeg Public Service estimates they’ll be saving about $1.5 million over a five-year period. The transition will be phased over a year and is for approximately 4,000 landline telephones to VoIP. As we know the growing popularity of VoIP is increasing at the same time high-speed internet access...
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Power Backup in a VoIP Phone Setup
It’s often mentioned the need to have power battery backup (or UPS, Uninterrupted Power Supply) as part of your VoIP set-up. This is a necessity; a small investment which will enable keep your internet and phone service operating during power blackouts. Furthermore; a UPS will protect your equipment from a power surge or other power abnormality. We need...
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Do we need Landline for the home/business or just Mobile Phones are fine?
In the era of the almighty Smartphone seems a counter-intuitive question to ask. BUT it is worth examining the facts. Many homeowners who have yet to migrate to VoIP wonder if it would be easier to have their daily telecommunications needs solely based on mobile phones. For all intents, it is a very valid question, as traditional pots (non-VoIP) land-line...
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VoIP Router Tune-Ups
Holidays are supposed to be a lot of fun. But for the most part, it is also a time of stress and frustration. Pain points range from traffic to shopping frenzies and missed travel connections. You do not want to add VoIP-phone problems to this. Here are a few tips on how to fine-tune your VoIP in time for the holidays. Monitor Your VoIP Service This should...
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Avaya Phones for Business Users
If you’re in the market for a new PBX system for your business, you may want to consider the new Avaya offerings. These include the 9500 series from the company, which are all digital. They are also sold under the name Avaya one-X. These phones are designed as desk phones and work with the 7.0+ version of Avaya IP Office and IP Office Partner versions...
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Why choose a Canadian Business VoIP provider?
Every business needs a phone system, and more and more companies are choosing to go with a Hosted solution. How do you choose which one is right for you whether you’re in Victoria, Fort McMurray, Winnipeg, London, Ottawa, Montreal or Halifax? Let’s narrow it down: Choose a Canadian company! Why is that important? In an increasingly global marketplace...
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Troubleshooting VoIP Problems: Packet Delay
There are a number of issues arising from network connections that affect the VoIP user experience. Of these, packet delay has the most perceptible effect on user experience. Delays result in high latency – defined as the amount of time a packet takes to reach its destination – which then causes echo and/ or feedback. Voice call quality is...
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VoIP Spear: Leading the Way to Better VoIP
One of the best things to happen to telecommunications is VoIP. In the span of less than a decade, it has overtaken mobile and traditional telephony as the preferred means of communication. It owes to the technologies that support it, such as internet connectivity, as well as the gadgets and devices that enable its usage. This dependency on other...
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Xerox and babyTEL keeping Fax alive
In this time and age, one has to wonder who is using faxes? Well, there’s plenty of use in the business-2-business world. For example, Realtors, mortgage brokers, and insurance brokers keep using them. That may be enough to keep Montreal based babyTEL established a longterm partnership with Xerox Canada to bring internet faxing to those customers that...