Focus Telecom Reviews and Plans

Focus Telecom, formerly known as Montreal DSL, is a relatively new telecommunications provider having been founded very recently in 2013. They offer a variety of services ranging from web hosting, internet services, and VoIP services as well. Their headquarters can be found at 3484 Boulevard des Sources, Suite 218 Dollard-des-Ormeaux, Quebec, Canada, H9B 1Z9.

Focus boasts about the claim that they have a multitude of plans that cater to the needs of any type of clientele. In Canada, the needs of customers are ever growing and the need for change is always imminent. Let’s see if Focus Telecom offers a competitive price and a VoIP home phone plan that can be beaten or not.

Focus Telecom offers a basic residential VoIP plan which they call the Basic plan. This plan is a localized plan and doesn’t permit North America wide calling. The plan is priced at a total of $14.95 per month, comes with unlimited incoming calls and 100 minutes of North America calling. The pricing on this plan is way too high considering other providers that offer better services at a cheaper price. VoIP Much offers an unlimited North America wide plan for only $9.45 per month, and comes with many more features when compared to Focus. The difference between the prices being implemented by Focus and other competitive VoIP providers is staggering.

Focus allows users to have 300 minutes for dialing anywhere in North America, yet this is certainly not enough to redeem them for the overpricing on their home phone lite plan. Furthermore, the long distance rates being implemented by Focus Telecom are much too high if compared to the likes of PhonePower. Placing international calls to Pakistan using Focus would cost customers a whopping 26 cents per minute, while VoIPo only charges 8 cents per minute. Once again the difference in rates is completely unjustifiable by Focus.

Perhaps the one thing that saves Focus Telecom is the long list of features that they provide their customers. Some of these features are very hard to find inclusive to a plan, and Focus Telecom goes the extra mile by providing the features inclusive to the plan. Fax to email services, as well as voicemail to email services, are offered for free when opting into any of Focus’s residential VoIP plans. Other unique features include the controlling of outbound calls, virtual phone number, and short number dialing.

Focus is certainly charging too much in terms of the services they provide, however, the features certainly make up for the overpriced plan. Some of these features, such as the fax to email service are provided to customers by other providers for as much as an extra $20.00 per month! Focus Telecom certainly made a smart move in terms of incorporating a healthy amount of viable features!

Features

Call Blocking
Conference Calling
BYOD:
Smartphone App:
Call Forwarding
Call Hold
Caller ID Name:
Enhanced VoiceMail:

Call Blocking
Conference Calling
Fax Capabilities
Fax to Email
Call Forwarding
Call Hold
Call Transfer
Music Hold
Caller ID Name:
Call Waiting:
Web Management:
Do Not Disturb:
Multiple Users:
Area Code Selection:
Extra Number:
Toll Free Numbers:
BYOD:
Desktop App:
Smartphone App:
Enhanced VoiceMail:
VoiceMail to Email:

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