GTA Telecom Reviews and Plans |
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January 23, 2023 | |
Submitted by: | T Cickello (St. C , ON) |
Happy | 👍 |
5 StarsI have had GTA Telecom for a year and a half and have had no issues. Great prices and consistent speed. |
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February 20, 2022 | |
Submitted by: | Amir (Toronto , ON) |
Disappointed | 👎 |
Good Price, but service sucksIn terms of price looks good, but if the internet service is simply not there, outages all the time, poor performance then end up paying too much for nothing! |
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Promo Plan Speeds |
Download: 300 Mbps Upload: 20 Mbps |
GTA Telecom is a relatively young entrant in the Canadian ISP space. Debuted in June 2017. GTA Telecom covers the areas of the Greater Toronto Area and Greater Montreal. The head office of GTA Telecom is in Markham, Ontario.
Let us focus now on the review on the home Internet plans from GTA Telecom.
We shall start by saying all of GTA Telecom internet plans are with unlimited usage. We shall add there are in total 7 internet plans, 5 Cable internet and 2 Fibre Internet. Below we review the main characteristics of all plans.
Cable 40
- 40 Mbps Down / 10 Mbps Up
- Monthly $34.95
Cable 60
- 60 Mbps Down / 10 Mbps Up
- Monthly $44.95
Cable 75
- 75 Mbps Down / 10 Mbps Up
- Monthly $44.95
Cable 120
- 120 Mbps Down / 10 Mbps Up
- Monthly $64.95
Cable 300
- 300 Mbps Down / 20 Mbps Up
- Monthly $69.95
As GTA Telecom serves on the footprint of Rogers and Cogeco cable networks, depending on your area is the speed you'll get.
For all plans there is a $10 flat-rate shipping anywhere within the greater Toronto area, Montreal area was not listed.
You can use your own compatible modem if you prefer. Please note that you will need to provide GTA Telecom with the MAC Address and Serial Number for your modem during the registration process.
For example, the following modems are compatible for use with the Cable 150 Internet Plan: Cisco DPC3848N, Cisco DPC3848V, Hitron CDA3, and Technicolor DPC3848V
If you don't have a modem you can get a free rental, with a $59 deposit. Also, you can buy a Wi-Fi router for $69 or rent one for $5.95 per month. Or use your own.
The two FTTN plans are from the Bell network. Though unfortunately are from the older Bell network, so speeds are not as fast. The FTTN packages offer 50 Mbps Down / 10 Mbps Up at $44.95 The lower tier FTTN package is 25 Mbps Down / 10 Mbps Up at $39.95. You can get your own DSL modem/home router or get one rent-free, which again is $59 for a ZTE Home Gateway.
In summary GoneVoIP's reviews finds GTA Telecom Home Internet does have some competitive alternatives for the heavy internet users in the Toronto GTA area. The FTTN packages are less attractive, one certainly wonders why even bother to offer these. Though the reality is that in certain markets and areas is the only way to get high-speed internet.
Features
Web Email Access: | |
Online Chat Support: | |
Feature 24x7 Support: | |
Unlimited Bandwidth: | |
Own Modem: | |
Rent Modem: | |
Combo Wireless Modem: | |
Fixed IP Available | |
DHCP IP | |
Extra Protection Plan | |
DSL | |
Cable | |
Email Accounts |
How to file a complaint against a Provider
If you feel you have a valid complaint against your telecom provider, you are not alone. According to an article in the Financial Post complaint rates rose dramatically in 2017-2018 by a staggering 57%.
In fact, the Commission for Complaints for Telecom-television Services (CCTS) reported even more startling numbers with a 75% increase in complaints between August 2017 and January 2018.
Most issues revolve around non-disclosure and people finding that their contracts have been inaccurately outlined by provider representatives. GoneVoIP offers an
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