Nextiva Reviews and Plans |
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gonevoip
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disappointed!!
5 Years Trend Users Ratings
All Reviews
| March 7, 2020 | |
| Submitted by: | gvrvwimpbot ( , ) |
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Disappointed |
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Review from pissedconsumer.comI Have two lines only need one, Customer service told the me they couldn_t cancel the line with out a penalty. I was told by customer sales that the second line I added later to my account could be candled at anytime. (Not True) Been calling many to different sales and accounting reps no luck with any resolve. Would not tell my worst enemy to use this company. No do any contracts with this company. |
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| March 7, 2020 | |
| Submitted by: | gvrvwimpbot ( , ) |
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Disappointed |
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Review from pissedconsumer.comNextiva are the worst! Terrible service! Cuts out all the time. On cancelling they are still charging my card a year later and claiming they got no cancellation! We are reporting it to bank as fraud! Dimitri their so called manager of customer service was sarcastic, rude, shouted over everything I said and had no interest in resolving the problem! As a professional business woman we have worked with many companies NEVER HAD THIS UNPROFESSIONAL FRAUDSTER SERVICE EVER They claim they keep recordings of conversations when I asked them to pull mine they said oh we don_t keep them that long! Convenient! The system doesn_t work and they use every excuse to keep charging you ILLEGALLY and instead of admitting their mistake talk to you like a stupid person and laugh in your face saying that you signed a contract with them and nothing you can do! WELL LET"S SEE NEXTIVA!!!! |
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| March 7, 2020 | |
| Submitted by: | gvrvwimpbot ( , ) |
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Disappointed |
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Review from pissedconsumer.comI Have two lines only need one, Customer service told the me they couldn_t cancel the line with out a penalty. I was told by customer sales that the second line I added later to my account could be candled at anytime. (Not True) Been calling many to different sales and accounting reps no luck with any resolve. Would not tell my worst enemy to use this company. No do any contracts with this company. |
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| March 7, 2020 | |
| Submitted by: | gvrvwimpbot ( , ) |
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Disappointed |
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Review from pissedconsumer.comNextiva are the worst! Terrible service! Cuts out all the time. On cancelling they are still charging my card a year later and claiming they got no cancellation! We are reporting it to bank as fraud! Dimitri their so called manager of customer service was sarcastic, rude, shouted over everything I said and had no interest in resolving the problem! As a professional business woman we have worked with many companies NEVER HAD THIS UNPROFESSIONAL FRAUDSTER SERVICE EVER They claim they keep recordings of conversations when I asked them to pull mine they said oh we don_t keep them that long! Convenient! The system doesn_t work and they use every excuse to keep charging you ILLEGALLY and instead of admitting their mistake talk to you like a stupid person and laugh in your face saying that you signed a contract with them and nothing you can do! WELL LET"S SEE NEXTIVA!!!! |
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| March 7, 2020 | |
| Submitted by: | gvrvwimpbot ( , ) |
|
Disappointed |
|
Review from pissedconsumer.comI Have two lines only need one, Customer service told the me they couldn_t cancel the line with out a penalty. I was told by customer sales that the second line I added later to my account could be candled at anytime. (Not True) Been calling many to different sales and accounting reps no luck with any resolve. Would not tell my worst enemy to use this company. No do any contracts with this company. |
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| Setup Fee | Long Distance Rates |
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Canada: FREE |
About Nextiva Canada
Nextiva Canada is a leading provider of cloud-based communication and VoIP solutions, dedicated to helping businesses across Canada communicate more effectively and efficiently. With a commitment to innovation and customer satisfaction, Nextiva has earned a reputation as a reliable and feature-rich communication service provider in the Canadian market.
Founded in 2008, Nextiva has grown rapidly and expanded its services to cater to businesses of all sizes and industries. The company's mission is to provide businesses with cutting-edge communication tools, enabling them to streamline their operations, enhance collaboration, and deliver exceptional customer experiences.
Nextiva Canada's cloud-based VoIP services allow businesses to connect from anywhere, promoting remote work and ensuring that employees stay connected, whether they are in the office or on the go.
Key Features of Nextiva Canada
Nextiva Canada's comprehensive VoIP solutions come equipped with a wide range of features designed to meet the diverse needs of businesses. Some of the key features include:
- Business Phone System: Nextiva Canada offers a complete business phone system with advanced call management features, including call forwarding, auto-attendant, and voicemail-to-email.
- Unified Communication: The platform integrates voice, video, messaging, and collaboration tools into a single solution, allowing teams to communicate seamlessly across multiple channels.
- Virtual Phone Numbers: Nextiva Canada provides virtual phone numbers with local and toll-free area codes, allowing businesses to establish a local presence and expand their reach.
- Nextiva App: The Nextiva mobile app empowers employees to stay connected and productive while on the move, enabling them to make and receive business calls from their mobile devices.
- Contact Center Solutions: Nextiva Canada's contact center features enable businesses to deliver outstanding customer service and support, ensuring customer satisfaction.
- Video Conferencing: Nextiva Canada's video conferencing tools facilitate virtual meetings and collaboration, enhancing teamwork regardless of physical locations.
- Team Messaging: The platform offers team messaging capabilities that streamline communication among team members, promoting real-time collaboration.
- Analytics and Reporting: Nextiva Canada provides valuable insights into call data and performance metrics, enabling businesses to make data-driven decisions.
Customer Reviews and Reputation of Nextiva Canada
Nextiva Canada has earned praise from its customers for delivering a reliable and user-friendly communication platform. Reviews and testimonials highlight the following aspects of Nextiva Canada's customer experience and reputation:
- Excellent Customer Support: Customers appreciate Nextiva Canada's responsive and knowledgeable customer support team, who assist with inquiries and technical issues promptly and professionally.
- Reliable Service: Nextiva Canada's robust infrastructure ensures high uptime and call quality, providing customers with reliable communication experiences.
- Seamless Integration: Businesses value Nextiva Canada's ability to integrate with their existing tools and applications, optimizing workflows and enhancing productivity.
- Cost-Effective Solutions: Nextiva Canada's competitive pricing and flexible plans enable businesses to tailor their communication services to their specific needs, optimizing their communication budget.
- Scalability: Customers appreciate Nextiva Canada's scalable solutions, allowing them to expand their communication capabilities as their business grows without disruptions.
- User-Friendly Interface: Nextiva Canada's platform is praised for its intuitive and easy-to-navigate interface, allowing businesses to adopt the system quickly with minimal training.
- High-Quality Voice and Video: Nextiva Canada's commitment to delivering high-definition voice and video quality ensures professional and clear communication experiences.
- Secure and Compliant: Nextiva Canada prioritizes data security and compliance, ensuring that businesses can trust their communication is protected and compliant with industry standards.
Features
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I already have canadian numbers and I also already have 800 numbers. I am based in Canada. Can we use your service>?, |
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