Silo Wireless Reviews and Plans

 

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February 20, 2020	Review Helpful? 3 Yes No 0
Submitted by:	Hayden Edworthy (Cambridge , ON)
Angry
God Awful Internet Internet goes completely down more often than it reaches 10 Mbps download speeds, even though it was advertised to be 10-25 Mbps. Upload speeds rarely exceed 1 Mbps, so don't think about trying any kind of online gaming. The connection is typically ok during daylight hours, then slows down around dinner, and then completely shuts down every night around 9pm. Have confirmed with Silo that they have an issue with one of their Huawei towers which requires a "software update to identify the noise in the system". Not sure if I'm supposed to know what that means. First identified the problem and contacted Silo in late September 2019. They told me at this time that they were hoping to have the problem resolved by November 1st. It is now February 20 with little to no update from Silo on the issue. STAY AWAY FROM THIS COMPANY.
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May 7, 2019	Review Helpful? 0 Yes No 5
Submitted by:	Dorothy Cloet (Windham Centre , ON)
Satisfied
Great reception I subscribed to silo Wireless as no other internet service available in my area to my satisfaction. Easy set up once it was determined reception was good. A small issue with telephone was repaired fairly quickly with the helpful and patient technicians. Long distance included in monthly charges are a great perk - I would definitely recommend if available.
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June 23, 2018	Review Helpful? 1 Yes No 5
Submitted by:	John (Glen Morris , ON)
Thankful
Honest people, good service I've had Silo for a few years and have found their service to be more reliable than any of the other rural providers I've tried before. Also their staff is friendly and always willing to go the extra mile when a problem does crop up.
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June 23, 2018	Review Helpful? 8 Yes No 3
Submitted by:	Michael (Harley , ON)
Angry
Silo wireless, not great Countless outages, they tend to hang up on you while waiting to talk to a representitive. If you're late with a payment by 2 days they will harass you but when they have 17 outages in 1 month they brush off your concerns and money wasted on having only half the month of internet. Basically unreliable service and bad customer support. Go with different company.
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January 18, 2018	Review Helpful? 5 Yes No 3
Submitted by:	Eric slofstra (Simcoe , ON)
Satisfied
Wireless Hello. I'm very happy with the service and communication we had. He was very polite and explained everything very well. Very happy with silo my family came home and couldn't believe the speed. This will go very well in our home. Thank you for everything. Eric
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