Sonetel Reviews and Plans

 

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May 27, 2020	Review Helpful? 1 Yes No 1
Submitted by:	Allan Whitehead (New York , NL)
Angry
scam for phishing and dont get useable product they dont give you a working product and wont answer emails and phish you for a bunch of ID information.
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March 23, 2020	Review Helpful? 1 Yes No 0
Submitted by:	SME (Stanstead , QC)
Angry
Be warned - Dishonest, scam service Been using them for corporate SME since 2015 - used to be OK and acceptable given it was cheaper than Skype Connect (Skype Manager) back then and more choice of SIP numbers. BUT quickly deteriorates into providing terrible, dishonest service since 2017. * Totally hopeless, scam company now in 2020. I would rate them 0 star honestly, and hope they can shut for business for good soon, and stop scamming others. * Back to Skype World subscription + Skype number and no drama. [Lousy, embarrassing service] - Sonetel SIP numbers cross-in to random indian-talking calls (in India?) - you can hear indians talking in the background!! Very unprofessional especially if you have clients calling in - "WTH" - None SIP phones (CISCO phone) we tried - or iOS/Andriod SIP apps won't ring at all for inbound calls. Outbound calls works ridiculously. Only call forwarding to your landline/mobile works for inbound calls but they charge seperate cost per min! - They removed our entitlement - one free SIP number - for Premium plan without official notice nor email update, only to found out after 3 months. Totally madness and dishonest , and waste of time to work even try to work with customer service for all their ... py lousy services and bugs.
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March 8, 2020	Review Helpful? 0 Yes No 0
Submitted by:	gvrvwimpbot ( , )
Disappointed
Review from pissedconsumer.com Update by user May 17, 2019 I asked to delete a phone number because I was getting about 150 calls an hour to my VOIP Sonetel line. The company couldn_t figure out where the calls were coming and we agreed the best thing to do was delete that number. We then discussed the cancelation of the...
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March 8, 2020	Review Helpful? 0 Yes No 0
Submitted by:	gvrvwimpbot ( , )
Disappointed
Review from pissedconsumer.com bought two numbers from sonetel. sonetel received proof of address (as requested). sonetel failed to provide the service. the numbers are permanently engaged and do not connect to the divert numbers which were input into sonetel_s system. sonetel have not responded to...
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March 8, 2020	Review Helpful? 0 Yes No 0
Submitted by:	gvrvwimpbot ( , )
Satisfied
Review from pissedconsumer.com It is apparent to me that Sonetel either lacks the expertise or the focus and commitment to be a credible B2B provider. It_s now multiple weeks after reporting that your core voice menu functionality was broken. Six days ago we finally got your team on a call and...
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