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Reply to: Comwave
I have found this company to be untrustworthy. My contract with them was up for renewal and I declined. They were charging double the going rate and the same rate as 4 years ago. Prices have changed since I got my account. They then offered me a discount to stay, so I did. My next bill was equal to 4 months of service and they tried to run it through my Visa without me noticing. Needless to say, I called Comwave and cancelled the service. I also told them I do not authorize any further transactions. Comwave then called me back and apologized calling it a system generated error. They said they would revise it and they did. They revised it to the rate I'd been paying the last four years omitting the discount promised so I cancelled it again. Because Comwave is vulnerable when your contract is up for renewal, they tell you anything. Then when you renew they don't keep their word and try to bill an amount equal to 2 years service for breaking the contract. It's a scam this is not a reputable company. I will sue them if provoked further. I will inform the CRTC and BBB as well and that is to start.
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