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Reply to:	Telus We had the 2 years agreement with Telus, and as per our contract, we supposed to pay certain monthly fee, after a year, we noticed that they take almost $40 more than what we have in the contract. We called the customer service, we got transferred to 3 different people until finally we got to the one who should explained what happened. I_m so sorry to say she way rude, her explanation was "OBVIOUSLY we can_t grantee same price for 2 years"?!! so why we have the 2 years contract!!! i don_t understand. when I asked her why i stay with you 2 years, she replied "Because you are happy with the service"!!!! what is that? really? I_m happy with the service, so you increase the fee without any notification and when i ask you reply OBVIOUSLY you can_t grantee the price!!! Worst reply from a customer service representative that supposes to represent a big company. We Cancelled of course and we_re now with Shaw.
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