Submit a Reply / Update

Reply to:	Comwave My wife signed us up to Comwave to save money. Perhaps we have, yet the product is awefull. First 2 years constant internet problems. No TV or internet for days at times. Seems like connections problems were finally fixed a short time ago by Shaw Cable. Even so, when we have normal internet connection, unable to watch anything on TV uninterrupted. Will have mini freeze, lasts a few seconds. Worse yet? Will constantly circle and repeat what you have just watched. Very annoying when watching a sporting event. Constantly freezing and repeating. Dumb part: We decided to cancel our landline phone, don't want it. It supposedly came free of charge. Comwave agent says we would be charged $300 to cancel service. $300 to cancel a "free service"? Their customer service people are good and do attempt to give you good service. Yet over the Covid months, it was nearly impossible to get them on the phone. Took 2 years to solve our constant connectivity problem, which turned out to be a faulty wire connector. Want to compromise quality internet and TV viewing by saving a few bucks? This is your company. If you want decent, uninterrupted internet and TV, good luck with Comwave!
Name:
Email:
Subscribe to Newsletter:	Yes   No
Notify me of replies?	Yes   No
Comment Reply: